Privacy Policy

Squidscale Courses respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Information you provide: name, email address, and any details you submit through checkout, contact forms, or support requests.
• Payment information: processed directly by our third-party payment processors. Squidscale does not store your full card number, CVV, or other sensitive payment credentials on our own servers.
• Usage data: pages visited, course progress, device/browser type, and general analytics data collected automatically when you use the site.
• Cookies: small data files used to keep you logged in, remember preferences, and understand site usage.

How We Use Your Information

We use collected information to:

• Deliver purchased courses and manage your account
• Process payments and prevent fraud
• Respond to support requests
• Send order confirmations and, where you’ve opted in, occasional updates about new courses
• Improve site performance and course content

Payment Processing

All payment transactions are handled by PCI-compliant third-party processors. Squidscale never sees or stores your complete card details. Please refer to your payment provider’s own privacy policy for details on how they handle your data.

Cookies & Analytics

We may use cookies and analytics tools to understand how visitors use the site. You can control or disable cookies through your browser settings; note that some site features may not function properly with cookies disabled.

Sharing of Information

We do not sell your personal information. We may share information with:

• Payment processors, to complete transactions
• Service providers who help us operate the site (e.g., hosting, email delivery)
• Authorities, if required by law

Data Retention

We retain personal and transaction information for as long as necessary to provide our services, comply with legal and tax obligations, and resolve disputes.

Your Rights & Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at hello@squidscale.com. We will respond within a reasonable time frame.

Children’s Privacy

Squidscale Courses is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Accessibility Statement

Squidscale Courses is committed to making our website and course materials accessible to the widest possible audience, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, including:

• Text alternatives for non-text content
• Keyboard-navigable site structure
• Sufficient color contrast and resizable text
• Clear, consistent navigation and headings

Accessibility is an ongoing effort. If you encounter a barrier while using our site or course materials, or need materials in an alternative format, please contact us at hello@squidscale.com and we will work with you to provide access.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy or our Refund Policy can be directed to:

Squidscale Courses Email: hello@squidscale.com