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Refund Policy

Last updated: July 15, 2026

Overview

Courses and educational content offered through Squidscale Courses (“Squidscale,” “we,” “us,” or “our”) may be delivered in various formats, including digital access, downloadable materials, physical materials, live sessions, or verbal instruction/coaching.

All Sales Are Final

Once a course has been received — whether through digital access, physical delivery, attendance at a live session, or verbal instruction — no refunds will be issued.

Delivery/Receipt Defined

A course is considered “received” as soon as access is granted, materials are sent or handed over, or a session/instruction has taken place, regardless of whether the content was fully reviewed, completed, or attended in full.

Billing Errors And Duplicate Charges

If you believe you were charged in error, charged twice for the same course, or billed an incorrect amount, contact us within 7 days of the transaction and we will investigate and correct any verified billing mistake.

Access Issues

If you experience a problem accessing or receiving your course, contact support and we will work to resolve the issue. This is a fix to restore access, not a refund, and does not override the no-refund policy above.

Chargebacks

Filing a chargeback with your bank or card provider instead of contacting us first may result in loss of access to purchased materials.

Contact

Questions about an order can be sent to hello@squidscale.com